Why You Need a Regular Phone Line
![]() Using Voice Over IP for Homeshoring is Mixed due to voice quality concerns It seems kind of dated and backwards. You sign up to be a work at home, homeshoring agent and then required to use a regular phone line. In this day of Unified Communications and Voice Over IP (VOIP) what gives? The reasons is quality. You’re Breaking UpVOIP converts your Voice to digital packets and sends it out over the internet in the same manner as data. When you’re using VOIP, your voice is treated the same way your emails are treated. And that’s the concern. continue reading… |
4 Money Management Tips for HomeShoring and Home Based Businesses
If you’re aleady homeshoring or running a home based business or are thinking about starting a small business, everyone in the country is impacted by America’s small business economy. Small businesses continue to be the heartbeat of America, representing 99.7 percent of all employer firms and generating 60 to 80 percent of new jobs over the past decade, according to the U.S. Small Business Administration. While many think that small businesses have been hit harder than the average consumer in the current economic environment, small businesses are often credited as the sector that will likely lead us out of the current “Great Recession.” To remain successful in today’s economy, it’s critical for small business owners to reduce expenses and better manage their day-to-day work. Rieva Lesonsky, a small business expert on Bank of America’s Small Business Online Community has some great tips: continue reading… |
HomeShore Call Center Agents Do It With Their Voice
In the blog world, you convey your message in WRITING. The better you write, the better your message is conveyed. In a Call Center, your message is SPOKEN. The better you speak, the more successful you are. continue reading… |
All Sides of HomeShoring
Through high school and college, I worked in the newspaper industry, first in Southern California then in Seattle. I did everything from subscription sales to customer service calls. Dealing with irate customers in Seattle was always interesting – especially about wet papers. continue reading… |
The Right Way to Grow Small Businesses With Social Networking
But if you want to change from a bee to a butterfly you have to network smart to avoid ending up in a sticky mess. continue reading… |
Cisco Telecommuting – Happier, More Productive Employees and $277 Million in Savings
Cisco released its Teleworker Survey, an in-depth study of almost 2,000 company employees. The study evaluated the social, economic and environmental impacts associated with telecommuting at Cisco. It was no surprise that a majority of telecommuting employees found a significant increase in work-life flexibility, productivity and overall satisfaction because they worked remotely. And the satisfaction goes both ways. Cisco has achieved estimated annual savings of $277 million in productivity by allowing employees to telecommute and telework. continue reading… |
Social Media Creating HomeShoring Opportunities
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Sorry for the provocative title, but it got your attention – that’s the point of this post.
I’m fortunate that my career lets me understand and appreciate what Homeshoring offers. My experiences taught me Homeshoring isn’t always easy, but ultimately rewarding on many levels.
Social networking has more buzz than a swarm of bees these days. More and More individuals and small businesses are Twittering, friending on Facebook or connecting on LinkedIn. It’s no surprise that small companies have joined this team of worker bees to sweeten their business.
USA Today had a great article recently about how Social Networking is changing customer service and helping the homeshoring movement.